International & Export Support

Assessment-led assistive technology support for delivery outside Pakistan

Use International & Export when equipment will be delivered and used outside Pakistan. SafetyAid & Co. reviews the broad assistive-technology need across all ages before RehabMart confirms whether sourcing, manufacturing and export fulfilment are technically and commercially feasible.

This route is available for children, adults and older persons with seating, positioning, standing, mobility, transfer, daily-living or complex support needs. CP and neurological cases remain areas of specialist expertise.

International remote assessment for customized neurological assistive technology
Choose the correct route

Use International & Export when the equipment destination is outside Pakistan

The equipment destination determines the route—not the submitter’s location, residence, nationality or current country.

A person in Pakistan may submit an enquiry for equipment that will be delivered overseas.

An overseas family member, caregiver or professional arranging equipment delivery in Pakistan should use Pakistan Support.

Pakistan Support

Destination check

Where will the equipment be delivered and used?

The destination determines the route. The submitter may be located in Pakistan or another country.

Who may enquire

International support across the lifespan

International & Export support may be used for children, adults and older persons through families, caregivers, professionals, clinics, schools, hospitals, NGOs, institutions or direct self-enquiry.

Children and young people

Assessment-led support may include seating, positioning, standing, mobility and other complex assistive-technology needs.

Adults and older persons

Support may include posture, mobility, transfers, daily living and complex equipment needs where remote review and export are appropriate.

Complex support needs

SafetyAid can review mixed or complex requirements when fit, function, support level, environment or caregiver context affects the solution pathway.

Families and organisations

Families, caregivers, professionals and appropriate organisations may begin with Initial Screening before any detailed assessment or export planning.

Related roles

How SafetyAid and RehabMart support export enquiries

SafetyAid & Co. is the assessment-led assistive-technology brand within the RehabMart ecosystem. SafetyAid identifies the appropriate pathway and, when required, conducts the detailed Professional Assessment or active equipment-case review.

RehabMart (Private) Limited is the legal operator and coordinates confirmed commercial scope, Pakistan-based sourcing or manufacturing, packaging and export fulfilment where feasible.

SafetyAid is not a separate legal company.

Stage-1 workflow

How the International & Export process begins

Step 1 — Confirm the destination

Confirm that the equipment will be delivered and used outside Pakistan.

Step 2 — Start Initial Screening

Share only the broad support need, age group, location and basic starting information. You do not need to know the exact product.

Step 3 — SafetyAid identifies the pathway

SafetyAid decides whether the next step is general route guidance, Professional Assessment, an active equipment case or another appropriate pathway.

Step 4 — Detailed information comes later

Measurements, specific photos or videos, functional details and professional observations are requested only when genuinely needed for the next stage.

Step 5 — Recommendation and configuration

Case-specific recommendations, support levels, configuration and modification planning are handled only through the appropriate detailed assessment or active equipment-case stage.

Step 6 — Technical and export feasibility

Equipment type, configuration, size, weight, packaging, destination requirements and available local support are reviewed for export feasibility.

Step 7 — Confirm commercial scope

Specifications, pricing, packaging, shipping, documentation and payment requirements are confirmed in writing.

Step 8 — Begin fulfilment after confirmation

Production or sourcing begins only after the agreed scope and required payment stage are confirmed. Dispatch and remote setup guidance are arranged where applicable.

Remote review

What remote review can and cannot confirm

Remote review can support equipment planning and export feasibility, but some fit, function, posture, transfer, environment or installation factors may still require local professional or in-person input.

Review may depend on accurate and recent measurements, photographs, videos and local caregiver or professional participation.

Remote review does not replace an in-person clinical assessment where one is needed and does not guarantee final fit or suitability.

Controlled information boundary

Detailed information is requested only when needed

Measurements, specific photographs, videos, professional observations and configuration details are not required for the free Initial Screening.

If the case proceeds, SafetyAid will tell you exactly what information is needed for the next stage.

Do not attempt unsupported standing, forced positioning, unsafe transfers or any measurement that may cause pain, instability or risk.

Case-specific measurement and configuration guidance is provided through the appropriate Professional Assessment or active equipment-case pathway.

Feasibility

Not every product can be exported

Standard, adapted, custom and knock-down options may be considered, but export feasibility depends on the equipment and destination.

Equipment and packaging

Product size and weight, packaging requirements and carrier restrictions are considered.

Destination requirements

Destination standards or regulations and electrical compatibility may affect supply.

Setup requirements

Assembly or installation requirements and replacement-part access are reviewed.

Available support

Available local caregiver, professional or technical support may affect feasibility.

The export scope must be confirmed in writing before payment, sourcing or production begins.

Commercial review

Pricing follows technical and export review

International quotations may use USD or another currency agreed in writing.

Initial Screening does not create a quotation, authorize an order or release production.

  • Product price, export packaging, shipping and documentation may be quoted separately.
  • An advance or deposit may be required before sourcing, material purchase or production begins.
  • Changes after approval may affect cost and timeline.
  • Bank, payment-provider or currency-conversion charges may apply.
Quotation scope

Confirm what the quotation includes

The written quotation should identify whether the following are included:

  • Product price
  • Export packaging
  • Freight or courier charges
  • Insurance, where applicable
  • Export documentation
  • Destination handling
  • Local delivery
  • Assembly
  • Installation

Customs duties, taxes, import permits, clearance and other importer or recipient responsibilities vary by destination and remain subject to carrier and customs requirements.

Applicable responsibilities must be confirmed before payment.

After export review

International fitting and support are conditional

International delivery does not automatically include in-person fitting, assembly, installation or local service.

Remote setup or video guidance may be available where appropriate, and local caregiver or professional assistance may be required.

  • Delivery estimates remain subject to production, carriers and customs.
  • Warranty handling, repairs, replacement parts, cancellations and returns are confirmed separately for each destination and configuration.
  • Customized products may have restricted cancellation or return options.
Professional boundary

Equipment-focused guidance with individual suitability review

SafetyAid provides equipment-focused review and customization guidance. It does not provide medical diagnosis or treatment, and remote guidance does not replace local clinical care.

  • Professional input may be helpful but is not mandatory for every enquiry and does not automatically determine the equipment choice.
  • Suitability is individual, final configuration may require adjustment, and no therapeutic result is guaranteed.
  • SafetyAid does not automatically certify destination-country regulatory compliance or third-party installation.
Choose your next step

Begin with International Initial Screening

Share the broad need and destination first. SafetyAid will identify the appropriate assessment and export-review pathway.

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